Home / Servers / Intercom API / update_conversation
Update a conversation
An MCP tool from the Intercom API server, hosted on mcp.hjlabs.in.
Update a conversation You can update an existing conversation. {% admonition type="info" name="Replying and other actions" %} If you want to reply to a coveration or take an action such as assign, unassign, open, close… [PUT /conversations/{conversation_id}]
Name on the gateway: intercom_api__update_conversation · may change things.
Parameters
| Name | Type | Description |
|---|---|---|
conversation_id required | string | The id of the conversation to target |
display_as | string | Set to plaintext to retrieve conversation messages in plain text. |
read | boolean | Mark a conversation as read within Intercom. |
custom_attributes | string |
How to call it
Through the Smart Gateway, any client can run it by name with call_tool, or let the gateway find it with search_tools:
{
"name": "intercom_api__update_conversation",
"arguments": {
"conversation_id": "…"
}
}Or connect the Intercom API server directly, which lists 108 tools including this one:
claude mcp add --transport http hj-intercom-api https://mcp.hjlabs.in/mcp/intercom-api \
--header "Authorization: Bearer YOUR_API_KEY"Try asking
Use the update a conversation tool with conversation_id set to ….