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Retrieve a conversation

An MCP tool from the Intercom API server, hosted on mcp.hjlabs.in.

Retrieve a conversation You can fetch the details of a single conversation. This will return a single Conversation model with all its conversation parts. {% admonition type="warning" name="Hard limit of 500 parts" %} The… [GET /conversations/{conversation_id}]

Name on the gateway: intercom_api__retrieve_conversation · read-only.

Parameters

NameTypeDescription
conversation_id requiredstringThe id of the conversation to target
display_asstringSet to plaintext to retrieve conversation messages in plain text.

How to call it

Through the Smart Gateway, any client can run it by name with call_tool, or let the gateway find it with search_tools:

call_tool arguments
{
  "name": "intercom_api__retrieve_conversation",
  "arguments": {
    "conversation_id": "…"
  }
}

Or connect the Intercom API server directly, which lists 108 tools including this one:

Run in your terminal
claude mcp add --transport http hj-intercom-api https://mcp.hjlabs.in/mcp/intercom-api \
  --header "Authorization: Bearer YOUR_API_KEY"

Try asking

Use the retrieve a conversation tool with conversation_id set to ….

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