Home / Servers / Intercom API / manage_conversation
Manage a conversation
An MCP tool from the Intercom API server, hosted on mcp.hjlabs.in.
Manage a conversation For managing conversations you can: - Close a conversation - Snooze a conversation to reopen on a future date - Open a conversation which is snoozed or closed - Assign a conversation to an admin… [POST /conversations/{conversation_id}/parts]
Name on the gateway: intercom_api__manage_conversation · may change things.
Parameters
| Name | Type | Description |
|---|---|---|
conversation_id required | string | The identifier for the conversation as given by Intercom. |
message_type required | close | |
type required | admin | |
admin_id required | string | The id of the admin who is performing the action. |
body | string | Optionally you can leave a message in the conversation to provide additional… |
How to call it
Through the Smart Gateway, any client can run it by name with call_tool, or let the gateway find it with search_tools:
{
"name": "intercom_api__manage_conversation",
"arguments": {
"conversation_id": "…",
"message_type": "…",
"type": "…",
"admin_id": "…"
}
}Or connect the Intercom API server directly, which lists 108 tools including this one:
claude mcp add --transport http hj-intercom-api https://mcp.hjlabs.in/mcp/intercom-api \
--header "Authorization: Bearer YOUR_API_KEY"Try asking
Use the manage a conversation tool with conversation_id set to ….