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Create a new attribute for a ticket type
An MCP tool from the Intercom API server, hosted on mcp.hjlabs.in.
Create a new attribute for a ticket type You can create a new attribute for a ticket type. [POST /ticket_types/{ticket_type_id}/attributes]
Name on the gateway: intercom_api__create_ticket_type_attribute · may change things.
Parameters
| Name | Type | Description |
|---|---|---|
ticket_type_id required | string | The unique identifier for the ticket type which is given… |
name required | string | The name of the ticket type attribute |
description required | string | The description of the attribute presented to the teammate or contact |
data_type required | string | list | integer | decimal | boolean | datetime | files | The data type of the attribute |
required_to_create | boolean | Whether the attribute is required to be filled in when teammates are creating… |
required_to_create_for_contacts | boolean | Whether the attribute is required to be filled in when contacts are creating… |
visible_on_create | boolean | Whether the attribute is visible to teammates when creating a ticket in Inbox. |
visible_to_contacts | boolean | Whether the attribute is visible to contacts when creating a ticket in… |
multiline | boolean | Whether the attribute allows multiple lines of text (only applicable to string… |
list_items | string | A comma delimited list of items for the attribute value (only applicable to… |
allow_multiple_values | boolean | Whether the attribute allows multiple files to be attached to it (only… |
How to call it
Through the Smart Gateway, any client can run it by name with call_tool, or let the gateway find it with search_tools:
{
"name": "intercom_api__create_ticket_type_attribute",
"arguments": {
"ticket_type_id": "…",
"name": "…",
"description": "…",
"data_type": "…"
}
}Or connect the Intercom API server directly, which lists 108 tools including this one:
claude mcp add --transport http hj-intercom-api https://mcp.hjlabs.in/mcp/intercom-api \
--header "Authorization: Bearer YOUR_API_KEY"Try asking
Use the create a new attribute for a ticket type tool with ticket_type_id set to ….