Home / Servers / Intercom API / create_conversation
Creates a conversation
An MCP tool from the Intercom API server, hosted on mcp.hjlabs.in.
Creates a conversation You can create a conversation that has been initiated by a contact (ie. user or lead). The conversation can be an in-app message only. {% admonition type="info" name="Sending for visitors" %} You… [POST /conversations]
Name on the gateway: intercom_api__create_conversation · may change things.
Parameters
| Name | Type | Description |
|---|---|---|
from required | object | |
body required | string | The content of the message. HTML is not supported. |
subject | string | The title of the email. Only applicable if the message type is email. |
attachment_urls | array | A list of image URLs that will be added as attachments. You can include up to… |
created_at | integer | The time the conversation was created as a UTC Unix timestamp. If not… |
How to call it
Through the Smart Gateway, any client can run it by name with call_tool, or let the gateway find it with search_tools:
{
"name": "intercom_api__create_conversation",
"arguments": {
"from": "…",
"body": "…"
}
}Or connect the Intercom API server directly, which lists 108 tools including this one:
claude mcp add --transport http hj-intercom-api https://mcp.hjlabs.in/mcp/intercom-api \
--header "Authorization: Bearer YOUR_API_KEY"Try asking
Use the creates a conversation tool with from set to ….