Home / Servers / Intercom API / convert_conversation_to_ticket

Convert a conversation to a ticket

An MCP tool from the Intercom API server, hosted on mcp.hjlabs.in.

Convert a conversation to a ticket You can convert a conversation to a ticket. [POST /conversations/{conversation_id}/convert]

Name on the gateway: intercom_api__convert_conversation_to_ticket · may change things.

Parameters

Name	Type	Description
`conversation_id` required	`string`	The id of the conversation to target
`ticket_type_id` required	`string`	The ID of the type of ticket you want to convert the conversation to
`attributes`	`object`	The attributes set on the ticket. When setting the default title and…

Through the Smart Gateway, any client can run it by name with call_tool, or let the gateway find it with search_tools:

call_tool arguments

{
  "name": "intercom_api__convert_conversation_to_ticket",
  "arguments": {
    "conversation_id": "…",
    "ticket_type_id": "…"
  }
}

Or connect the Intercom API server directly, which lists 108 tools including this one:

Run in your terminal

claude mcp add --transport http hj-intercom-api https://mcp.hjlabs.in/mcp/intercom-api \
  --header "Authorization: Bearer YOUR_API_KEY"

Use the convert a conversation to a ticket tool with conversation_id set to ….