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Run Assignment Rules on a conversation

An MCP tool from the Intercom API server, hosted on mcp.hjlabs.in.

Run Assignment Rules on a conversation {% admonition type="danger" name="Deprecation of Run Assignment Rules" %} Run assignment rules is now deprecated in version 2.12 and future versions and will be permanently removed on December 31… [POST /conversations/{conversation_id}/run_assignment_rules]

Name on the gateway: intercom_api__auto_assign_conversation · may change things.

Parameters

NameTypeDescription
conversation_id requiredstringThe identifier for the conversation as given by Intercom.

How to call it

Through the Smart Gateway, any client can run it by name with call_tool, or let the gateway find it with search_tools:

call_tool arguments
{
  "name": "intercom_api__auto_assign_conversation",
  "arguments": {
    "conversation_id": "…"
  }
}

Or connect the Intercom API server directly, which lists 108 tools including this one:

Run in your terminal
claude mcp add --transport http hj-intercom-api https://mcp.hjlabs.in/mcp/intercom-api \
  --header "Authorization: Bearer YOUR_API_KEY"

Try asking

Use the run assignment rules on a conversation tool with conversation_id set to ….

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