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Open a support ticket

An MCP tool from the Linode API server, hosted on mcp.hjlabs.in.

Open a support ticket A ticket can only target a single, specific entity. For example, for an issue with a specific Linode, open a ticket and target it using its linode_id. Leave all other entities out of the request or… [POST /v4/support/tickets]

Name on the gateway: linode_api__post_ticket · may change things.

Parameters

NameTypeDescription
bucketstringThe name of an Object Storage bucket entity for this ticket. Run the List…
database_idintegerThe ID of the Managed Database entity for the ticket. Run the List Managed…
description requiredstringThe full details of the issue or question.
domain_idintegerThe ID of the domain entity for the ticket. Run the List domains operation and…
firewall_idintegerThe ID of the Firewall entity for the ticket. Run the List a Linode's…
linode_idintegerThe ID of the Linode entity for the ticket. Run the List Linodes operation and…
lkecluster_idintegerThe ID of the Linode Kubernetes Engine (LKE) cluster entity for the ticket.…
longviewclient_idintegerThe ID of the Longview client entity for the ticket. Run the List Longview…
managed_issuebooleanWhether this ticket is related to a managed service. If true, the following…
nodebalancer_idintegerThe ID of the NodeBalancer entity for the ticket. Run the List NodeBalancers…
regionstringThe ID of the region where this ticket's target entity resides. This only…
severity1 | 2 | 3The severity of the issue. A value of 1 indicates a major issue, 2 indicates a…
summary requiredstringThe summary or title for this support ticket.
vlanstringThe label of the VLAN entity for the ticket. Run the List VLANs operation and…
volume_idintegerThe ID of the volume entity for the ticket. Run the List volumes operation and…
vpc_idintegerThe ID of the VPC entity for the ticket. Run the List VPCs operation and store…

How to call it

Through the Smart Gateway, any client can run it by name with call_tool, or let the gateway find it with search_tools:

call_tool arguments
{
  "name": "linode_api__post_ticket",
  "arguments": {
    "description": "…",
    "summary": "…"
  }
}

Or connect the Linode API server directly, which lists 439 tools including this one:

Run in your terminal
claude mcp add --transport http hj-linode-api https://mcp.hjlabs.in/mcp/linode-api \
  --header "Authorization: Bearer YOUR_API_KEY"

Try asking

Use the open a support ticket tool with bucket set to ….

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