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Update Agent Conversation Ticket

An MCP tool from the ElevenLabs API server, hosted on mcp.hjlabs.in.

Update Agent Conversation Ticket Update a ticket's title, comment, status, priority, and/or assignee. Requires viewer access to the ticket's agent. [PATCH /v1/convai/triage-tickets/{agentqa_ticket_id}]

Name on the gateway: elevenlabs_api__update_agent_conversation_ticket_route · may change things.

Parameters

NameTypeDescription
agentqa_ticket_id requiredstringagentqa_ticket_id parameter
titlestringIf provided, updates the ticket title. Omit to leave unchanged.
qa_commentstringIf provided, updates the ticket description. Omit to leave unchanged.
statusopen | in_progress | resolved | cancelled | mergedIf provided, updates the ticket status. Omit to leave unchanged.
assignee_user_idstringIf provided, updates who is responsible for resolving this ticket. Must be a…
prioritylow | medium | high | urgentIf provided, updates how urgently the ticket needs attention. Pass null to…

How to call it

Through the Smart Gateway, any client can run it by name with call_tool, or let the gateway find it with search_tools:

call_tool arguments
{
  "name": "elevenlabs_api__update_agent_conversation_ticket_route",
  "arguments": {
    "agentqa_ticket_id": "…"
  }
}

Or connect the ElevenLabs API server directly, which lists 487 tools including this one:

Run in your terminal
claude mcp add --transport http hj-elevenlabs-api https://mcp.hjlabs.in/mcp/elevenlabs-api \
  --header "Authorization: Bearer YOUR_API_KEY"

Try asking

Use the update agent conversation ticket tool with agentqa_ticket_id set to ….

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