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List Workspace Conversation Tickets

An MCP tool from the ElevenLabs API server, hosted on mcp.hjlabs.in.

List Workspace Conversation Tickets List conversation triage tickets across every agent in the workspace, ordered by most recently created first. Use this to build a workspace-wide view (for example, tickets assigned to the caller).… [GET /v1/convai/triage-tickets]

Name on the gateway: elevenlabs_api__list_workspace_conversation_tickets_route · read-only.

Parameters

NameTypeDescription
page_sizeintegerHow many agent conversation tickets to return. Can not exceed 100.
agent_idstringOnly tickets for this agent.
statusopen | in_progress | resolved | cancelled | mergedFilter tickets by status.
sourcesarrayFilter tickets by how they were raised (qa, agent, manual). Repeat the…
prioritiesarrayFilter tickets by priority. Repeat the parameter to filter by multiple…
sort_bycreated_at | priority | last_reportedOrder by most recently created, by priority (most urgent first, then most…
owner_user_idstringFilter tickets by creator. Use 'agent' for agent-raised tickets.
assignee_user_idstringFilter tickets by assignee. Use 'unassigned' for tickets with no assignee.
issue_typeknowledge_gap | incorrect_information | documentation_gap | product_feedback | platform_bug | tool_issue | missing_tool | unnecessary_escalation | wrong_actionFilter clusters by issue type.
labelstringFilter tickets by an exact label.
merged_into_ticket_idstringFilter tickets merged into this ticket.
searchstringCase-insensitive free-text search across the ticket's title, description…
cursorstringUsed for fetching next page. Cursor is returned in the response.

How to call it

Through the Smart Gateway, any client can run it by name with call_tool, or let the gateway find it with search_tools:

call_tool arguments
{
  "name": "elevenlabs_api__list_workspace_conversation_tickets_route",
  "arguments": {}
}

Or connect the ElevenLabs API server directly, which lists 487 tools including this one:

Run in your terminal
claude mcp add --transport http hj-elevenlabs-api https://mcp.hjlabs.in/mcp/elevenlabs-api \
  --header "Authorization: Bearer YOUR_API_KEY"

Try asking

Use the list workspace conversation tickets tool with page_size set to ….

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