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Create Manual Agent Ticket

An MCP tool from the ElevenLabs API server, hosted on mcp.hjlabs.in.

Create Manual Agent Ticket Manually raise a follow-up ticket against an agent, not tied to any conversation (for example a task like 'add the KB about X'). Without a title, one is derived from the comment. Requires viewer… [POST /v1/convai/agents/{agent_id}/triage-tickets]

Name on the gateway: elevenlabs_api__create_manual_agent_ticket_route · may change things.

Parameters

NameTypeDescription
agent_id requiredstringagent_id parameter
titlestringOne-line headline shown in the triage list. Defaults to one derived from…
qa_comment requiredstringWhat the ticket is about, e.g. a follow-up task for the agent.
prioritylow | medium | high | urgentHow urgently the ticket needs attention.

How to call it

Through the Smart Gateway, any client can run it by name with call_tool, or let the gateway find it with search_tools:

call_tool arguments
{
  "name": "elevenlabs_api__create_manual_agent_ticket_route",
  "arguments": {
    "agent_id": "…",
    "qa_comment": "…"
  }
}

Or connect the ElevenLabs API server directly, which lists 487 tools including this one:

Run in your terminal
claude mcp add --transport http hj-elevenlabs-api https://mcp.hjlabs.in/mcp/elevenlabs-api \
  --header "Authorization: Bearer YOUR_API_KEY"

Try asking

Use the create manual agent ticket tool with agent_id set to ….

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